Es777's Privacy Policy — Your data is completely secure

1 Introduction & Scope

Es777 is an internationally licensed online gaming platform. We place the highest priority on our users' privacy. This Privacy Policy applies to the es777.id website and all associated mobile applications and services.

This policy explains what data we collect, why we collect it, how it is stored, and what rights you have. This policy is written in English for the convenience of our users.

This Privacy Policy may be updated at any time. When changes are made, the updated date will be noted at the top of the page and registered users will be notified by email.

2 What Data We Collect

Es777 collects only the data that is necessary. We never request unnecessary or excessive information. The categories of data we collect are outlined below:

• Registration Information: Full name, date of birth, email address, and mobile number.
• Identity Verification (KYC): A copy of your national ID or passport, along with a selfie photo.
• Payment Information: Mobile banking numbers (bKash, Nagad, Rocket) or crypto wallet addresses — we do not store full card numbers or bank account numbers.
• Usage Information: Login time, gaming history, device type, and IP address.
• Cookies & Tracking: Session cookies, performance cookies, and analytics data.
• Contact Details: Messages sent via support chat or email.

3 Purpose of Data Collection

Es777 uses your data only for specific, legitimate purposes. There is a clear reason behind every piece of information we collect:

Your data is never sold to advertisers. If data is shared with third parties, full details are provided in the section below.

4 Sharing Data with Third Parties

Es777 never sells your personal data. However, information may be shared in the following limited circumstances:

• Payment Providers: bKash, Nagad, Rocket, and crypto payment gateways — used solely to process transactions.
• KYC Provider: Internationally recognized identity verification organizations — used solely to confirm age and identity.
• Technology Infrastructure: Cloud hosting and security providers — for data storage and protection.
• Law Enforcement Agencies: In response to a court order or a valid legal claim.
• Anti-Fraud Services: For fraud prevention and Anti-Money Laundering (AML) compliance.

5 Cookie Policy

The es777 website uses several types of cookies. Cookies are small text files stored in your browser that help improve your experience on the website.

• Essential Cookies: To maintain your login session and ensure security — these cannot be disabled.
• Performance Cookies: Used to identify page load speed and platform issues — enabled only with your consent.
• Analytics Cookies: To help us understand which pages are visited most — enabled with your consent.
• Preference Cookies: To remember your language and interface settings — enabled with your consent.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

6 Data Retention Period

Es777 does not retain your data longer than necessary. Each type of information has a defined retention period:

• Account Information: For the duration of the active account and up to 5 years after closure (as required by law).
• Transaction Records: Up to 5 years in accordance with international financial regulations.
• KYC Documents: Up to 5 years after verification or until any legal claims are resolved, whichever is later.
• Support Communications: Up to 2 years after your last contact with us.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
• Marketing Consent: Until consent is withdrawn.

7 Your Rights

As an es777 user, you have the following rights over your own data:

• Right to Access: You may request to know what data we currently hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we stop processing your data for specific purposes.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.

To exercise these rights, email us at [email protected] or reach out via support chat. We will respond within 30 business days.

8 Protection of Minors' Data

Es777 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors. Age is verified during registration and confirmed through ID documents as part of the KYC process.

Any account identified as belonging to a minor is immediately suspended and all associated data is permanently deleted. Parents or guardians who suspect an underage account can report it directly to our support team.

9 Data Security Measures

Es777 protects your data using industry-leading, state-of-the-art technology. Our security framework operates on multiple layers:

• Transport Layer Security (TLS 1.3): All data is fully encrypted during transmission.
• Data-at-Rest Encryption: Stored data is also protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional layer of security for account logins.
• Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
• Regular Penetration Testing: Security testing conducted by external specialists.
• Staff Access Controls: Only authorized personnel can access the relevant data.

That said, no one can guarantee 100% security over the internet. If you notice any suspicious activity, please let us know immediately.

10 International Data Transfers

As an international platform, es777 may store your data on servers located in different countries. In such cases, we ensure that:

• The destination country has adequate data protection laws in place.
• A strict data processing agreement is in place with the recipient party before any data transfer.
• For transfers to the UK or Europe, Standard Contractual Clauses (SCC) are applied.

11 Response to Data Breaches

In the event of a data breach on es777's systems, we will act as swiftly as possible. In accordance with our incident response plan:

• The relevant authorities will be notified within 72 hours of detecting a breach.
• Affected users will be notified by email as soon as possible.
• The nature of the breach, the extent of any harm, and the steps taken will be communicated transparently.
• A password reset will be issued and additional security measures will be applied.

We believe transparency is the foundation of trust. When issues arise, we don't hide them — we communicate directly.

12 Policy Updates & Contact

This Privacy Policy is effective from January 2026. es777 may update any part of this policy at any time. For significant changes:

• A notice will be posted on the homepage.
• You will be notified at your registered email address.
• The update date will be noted at the top of the page.

For any questions or concerns regarding our Privacy Policy, please contact our Data Protection Officer: